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TP Southern Odisha Distribution Limited launched its latest Customer Relation Centre in Aska

in District Diary November 22, 2023 Comments Off on TP Southern Odisha Distribution Limited launched its latest Customer Relation Centre in Aska 407 Views

Berhampur:21/11/23: TP Southern Odisha Distribution Limited, a joint venture between Tata Power and Odisha Government, launched its latest Customer Relation Centre (CRC) in Aska.

Mr. Sanjay Banga, President of Tata Power Transmission and Distributi  on Services (T&D) inaugurated it in presence of Amit Garg, CEO of TPSODL and other senior officials. The inauguration marked a significant milestone in enhancing customer service and engagement and creating employment opportunities for the local youths.

The CRC in Aska will serve as a centralized hub for the swift resolution of customer requests, complaints, queries, and bill payments, providing a seamless experience for consumers. Equipped with highly trained staff, the CRC also supports essential amenities such as drinking water, air conditioning, washrooms, a waiting area, query management system, senior citizen dedicated desk, self-service kiosk, and an LED screen for various information displays. Additionally, the CRC actively promotes awareness on energy conservation, wild life protection, digital avenues, security, and safety through informative posters and banners.

Mr. Sanjay Banga, President (T&D) expressed his enthusiasm about the new CRC, stating, “This Customer Relation Centre is a testament to our commitment to customer satisfaction and service excellence. It will strengthen our focus on providing a one-stop solution for all customer needs.”

Amit Garg, CEO of TPSODL, says, “Our goal is to create a positive and convenient experience for our customers. The Aska CRC, with its comprehensive facilities and services, aligns with our vision of fostering strong customer relationships.”

This is the sixth CRC of TPSODL, with the previous five located in Berhampur (All Women), Jeypore, Paralakhemundi, Rayagada, and Hinjlicut.

About Editor in chief

Ashok Palit has completed his graduation from Upendranath College Soro, Balasore and post graduation from Utkal University in Odia Language and literture.. He has also carved out a niche for himself as a scribe of eminence after joining the profession in 1988. He is also an independent media production professional. He brings loads of experience to Advanced Media, Ashok Palit as a cineaste has been active in film criticism for over three decades. As a film society activist, he soared to eminence for his profound commitment to the art film appreciation and aesthetics of cinema. His mode of discourse is often erudite but always lucid and comprehensible marked by a perfect acumen so rare in the field. A film aesthete with an immense fond of critical sensibilities, he wrote about growth and development of odia cinema in New Indian Express, The Times of India, The Hindustan Times, The Asian Age and Screen. He has been working as an Editor for Cine Samaya from 2002-2004.. He had made solid contribution on cinema in many odia Dailies and weekly such as Samaj, Prajatantra, Dharatri, Samaya, Satabadi, and weekly Samaya.
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