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Railways deputes senior officials to attend 139 phone calls 24×7

in State News June 4, 2023 Comments Off on Railways deputes senior officials to attend 139 phone calls 24×7 304 Views

Bhubaneswar:4/6/23:Indian Railways has made special arrangements at helpline number 139 to facilitate family/friends/relatives of deceased persons and passengers stranded in the tragic Train accident in Odisha. A team of senior officers is manning the helpline 24X7 and will provide all the relevant details to the callers after coordinating with the Zonal Railways and State Government. This service will continue uninterrupted and will ensure prompt disbursal of enhanced ex-gratia announced by Minister of Railways: Rs.10 Lakh in case of death; Rs 2 Lakh towards grievous injuries and Rs.50,000 for minor injuries.

The aim of the Railway Helpline 139 is to provide a helping hand and to give correct and satisfactory information to the aggrieved passengers and their kins in this trying time.

So far, Railways have disbursed Rs. 3.22 Crores as ex-gratia in 285 cases (11 Death cases, 50 Grievous injuries cases, 224 simple injury cases). Indian Railways is paying ex-gratia amount at 7 locations (Soro, Kharagpur, Balasore, Khantapara, Bhadrak, Cuttack, Bhubaneswar).

About Editor in chief

Ashok Palit has completed his graduation from Upendranath College Soro, Balasore and post graduation from Utkal University in Odia Language and literture.. He has also carved out a niche for himself as a scribe of eminence after joining the profession in 1988. He is also an independent media production professional. He brings loads of experience to Advanced Media, Ashok Palit as a cineaste has been active in film criticism for over three decades. As a film society activist, he soared to eminence for his profound commitment to the art film appreciation and aesthetics of cinema. His mode of discourse is often erudite but always lucid and comprehensible marked by a perfect acumen so rare in the field. A film aesthete with an immense fond of critical sensibilities, he wrote about growth and development of odia cinema in New Indian Express, The Times of India, The Hindustan Times, The Asian Age and Screen. He has been working as an Editor for Cine Samaya from 2002-2004.. He had made solid contribution on cinema in many odia Dailies and weekly such as Samaj, Prajatantra, Dharatri, Samaya, Satabadi, and weekly Samaya.
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